Foreclosure Prevention Mortgage Modification Mediation Program - Phase II

Download our Brochure,
Free Mediation to Prevent Foreclosure
Frequently Asked Questions
Foreclosure and Mortgage Modification Mediation FAQs

What is Mediation?
Learn more about mediation in general

Foreclosure Mediation in the News

More resources are
listed below...


Alabama has been one of the hardest hit states with respect to foreclosures. The Alabama Center for Dispute Resolution Inc., has been offering a FREE foreclosure mortgage modification mediation program to Homeowners.


to take advantage of this mediation program you must first qualify. We will ask for your information, evaluate it, and let you know if you qualify for mediation with your mortgage company (also called a servicer).

Please contact
Volunteer Lawyers Program  
334- 517-2246 

Find a Foreclosure Mediator

The Alabama Center for Dispute Resolution, Inc.  has received a grant from the Alabama Law Foundation and the Alabama Civil Justice Foundation to continue the foreclosure prevention/mortgage modification mediation program.

The program allows specially-trained mediators to assist Alabama citizens with foreclosure and mortgage problems by mediating between the homeowner and the mortgage holder. The ACDR will pay for most of the cost of the mediators to mediate homeownership issues allowing homeowners to resolve their problems at no or low cost.

This type of mediation is a confidential and voluntary process where you and the servicer may discuss ways to resolve your homeowner issues with an impartial third party called a mediator. Mediation can be an effective intervention tool particularly when used early.

Of course, the ideal situation is for the homeowner and the servicer to communicate on their own, but we all know that talking to a servicer can be intimidating, overwhelming or confusing. When communication is difficult or has broken down, this is a time to use mediation.

Mediation can occur any time really, but the best time is pre-foreclosure within the first 90 days after the first missed payment. As of January 14, 2014, we have new national servicing guidelines setting forth timelines in which both the homeowner/borrower and the servicer must act.

Whether you have a housing counselor, a lawyer, or are on your own, you can ask your servicer, the person who is receiving your mortgage payments to participate in mediation. Most servicers are incentivized to participate in these types of programs. You may then call the the Alabama State Bar Volunteer Lawyers Program at 334-517-2246.  The Volunteer Lawyers Program has a list of trained foreclosure mediators.

If you are post-foreclosure in the circuit court or appellate court you may request mortgage modification mediation. You may also request mediation in bankruptcy court as well.

Learn more by downloading our brochure, Free Mediation to Prevent Foreclosure .

How does this Mediation Program work?

If a homeowner is in imminent threat or has missed a mortgage payment, then they need to act fast. Early intervention provides the most opportunity with the most options.


To get started, a homeowner may handle this on their own, but if they want help they should find a lawyer, or contact a HUD approved housing counselor to assist them. You can go to to locate an approved housing counselor in your area.
   Department of Treasury/HUD
   (888) 995-HOPE (4673) -- Open 24/7

   Consumer Financial Protection Bureau

Whether you have a housing counselor or a lawyer or on your own, you can ask your servicer, the company or person receiving your mortgage payments, to participate in mediation.
Next, use our website ( to find a specially-trained foreclosure mediator on our Find a Foreclosure Mediator page. We have trained over 50 mediators from Florence to Mobile.

Find a Foreclosure Mediator

Or contact us and request a list of approved mediators in your area.

The homeowner and mortgage servicer should jointly select a mediator, then contact and and schedule a time for a mediation. As a neutral party, the mediator will help to find a mutually agreeable resolution to the mortgage problem.

Common Types of Mortgage Modifications

  1. Capitalizing arrearages
  2. Reducing the Interest Rate
  3. Extending the Amortization Term to 40 years
  4. Principal Forbearance
  5. Payments Reduced to 31% of Gross Income
  6. Principal Reduction


Foreclosure Resources

Alabama Legal Help - Foreclosure  Self Help and guidance if you are facing foreclosure, there may be an option that will let you keep your home.

Alabama State Bar Foreclosure Legal Resources  For Free Legal Help call the

Legal Services Alabama Foreclosure Hotline 1-877-393-2333

STEP 1. Don't ignore the problem. The further behind you become, the harder it will be to reinstate your loan and the more likely that you will lose your house.

STEP 2. Contact your lender as soon as you realize that you have a problem. Lenders do not want your house. They have options to help borrowers through difficult financial times.

STEP 3. Call 888-995-HOPE (4673)
Absolutely free foreclosure prevention counseling by expert counselors at HUD-approved agencies.

HUD Housing Counselors in Alabama
  provides a searchable list of HUD approved housing counseling agencies.

Legal Services Alabama or call (866) 456-4995

Hardest Hit Alabama or call (877) 497-8182

Department of Treasury/HUD or call (888) 995-HOPE (4673)

Consumer Finance Protection Bureau or call (855) 411-CFPB (2372)

National Consumer Law Center




What is Mediation?

- Mediation: Another Method for Resolving Disputes

- Advantages of Mediation

Family and Divorce Mediation

Foreclosure Prevention and Mortgage Modification Mediation

- Foreclosure Mediation FAQs

Landlord-Tenant Mediation



Private Judges

The Alabama Private Judge Act authorized the appointment of former or retired judges to serve as private judges in certain district and circuit court cases. - More -


Arbitration agreements, are often found in pre-printed consumer contracts. They require parties to the contract to resolve disputes in binding arbitration, rather than in court before a judge and/or jury. - More -


Mediation is a confidential, informal process during which an impartial third party, the mediator, assists disputing parties in reaching a mutually acceptable agreement regarding their dispute.

  • General Mediation offers a path to resolving many disputes. - More -
  • Family Mediation offers divorce and family mediation for parenting, divorce and post-divorce issues. - More -
  • Forclosure Prevention and Mortgage Modification Mediation offers specially-trained mediators to assist Alabama citizens with foreclosure and mortgage problems by mediating between the homeowner and the mortgage holder. - More -

Keeping your Information Safe

https:// is http secure.In keeping with industry standards, we have implemented a Secure Certificate on our website. You may see a lock symbol, a green color or the https:// protocol in the address bar. These indicate that you are accessing the real ACDR website and that the website encrypts transmitted data for additional protection.


Due to a high volume of spam, if you receive any communication from an entity purporting to be or representing the Alabama Center for Dispute Resolution, please verify by contacting the Alabama Center for Dispute Resolution at (334) 356-3802.

Identity thieves continually develop new ways to try to find out your personal information. Some common tip-offs that an email is phony are typos, grammatical mistakes, awkward language, missing words, extra spaces, and other signs that the email was written unprofessionally. Such emails might also ask you to look at an attachment or click a link and then give your personal information on a Web page or in a form. Or the sender’s email address might look suspicious. However, attackers are getting better at creating phony emails that look legitimate, so if you feel at all uncomfortable about an email that claims to be from the Center contact us.


Let's Get Social!

Did you know we're on Facebook?
Visit our page at and Like us to keep up with the latest news and happenings at the Alabama Center For Dispute Resolution!

We're also on Twitter!
While we don't have a lot of "fast-breaking news," we also have a Twitter account to keep you up on the latest. Follow us @AlabamaADR at

And we have a YouTube channel!
It contains videos and links to videos related to our favorite topics... mediation, negotiation, arbitration, restorative justice. Visit Alabama Dispute Resolution Center on YouTube.


Alabama CDR is the state office of dispute resolution. At the Center, we work with the courts, the Alabama State Bar, state agencies, schools, community mediation initiatives, and businesses to promote early and peaceful resolution of disputes. We are the administrative arm of the Alabama Supreme Court Commission on Dispute Resolution.


Alabama Center for Dispute Resolution
(334) 356-3802