The Importance of Empathy in Mediation

Neutrals interact with disputants from various backgrounds. Building rapport helps to establish common ground, emphasize similarities, and establish empathy to help parties feel more comfortable in the exchange. Attorneys representing clients may wish to build rapport not only with their clients, but with the neutral in order to be more effective communicators and better listeners.  Our April 4, 2022 presenters included Jefferson County attorneys/mediators/collaborative law practitioners Frances Nolan and Virginia Miller, along with Cumberland Law Faculty/Staff members Emily Bonds Davey and Lynn D. Hogewood.

Also available at YouTube. Follow the link below to view this video clip and have access to others.Video located at https://youtu.be/m_6bAp5Pt1M

 

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There are links to more videos in the right column (or at the bottom of the page). Our YouTube channel points to other selected videos related to mediation, arbitration and negotiation that you should find interesting.

Go to Alabama ADRC's YouTube Channel.

   Additional Media

Private Judges

The Alabama Private Judge Act authorized the appointment of former or retired judges to serve as private judges in certain district and circuit court cases. - More -

Arbitrators

Arbitration agreements, are often found in pre-printed consumer contracts. They require parties to the contract to resolve disputes in binding arbitration, rather than in court before a judge and/or jury. - More -

Mediators

Mediation is a confidential, informal process during which an impartial third party, the mediator, assists disputing parties in reaching a mutually acceptable agreement regarding their dispute.

  • General Mediation offers a path to resolving many disputes. - More -
  • Family Mediation offers divorce and family mediation for parenting, divorce and post-divorce issues. - More -
  • Forclosure Prevention and Mortgage Modification Mediation offers specially-trained mediators to assist Alabama citizens with foreclosure and mortgage problems by mediating between the homeowner and the mortgage holder. - More -

Keeping your Information Safe

https:// is http secure.In keeping with industry standards, we have implemented a Secure Certificate on our website. You may see a lock symbol, a green color or the https:// protocol in the address bar. These indicate that you are accessing the real ACDR website and that the website encrypts transmitted data for additional protection.

SPAM

Due to a high volume of spam, if you receive any communication from an entity purporting to be or representing the Alabama Center for Dispute Resolution, please verify by contacting the Alabama Center for Dispute Resolution at (334) 356-3802.

Identity thieves continually develop new ways to try to find out your personal information. Some common tip-offs that an email is phony are typos, grammatical mistakes, awkward language, missing words, extra spaces, and other signs that the email was written unprofessionally. Such emails might also ask you to look at an attachment or click a link and then give your personal information on a Web page or in a form. Or the sender’s email address might look suspicious. However, attackers are getting better at creating phony emails that look legitimate, so if you feel at all uncomfortable about an email that claims to be from the Center contact us.


 


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It contains videos and links to videos related to our favorite topics... mediation, negotiation, arbitration, restorative justice. Visit Alabama Dispute Resolution Center on YouTube.


WHO WE ARE

Alabama CDR is the state office of dispute resolution. At the Center, we work with the courts, the Alabama State Bar, state agencies, schools, community mediation initiatives, and businesses to promote early and peaceful resolution of disputes. We are the administrative arm of the Alabama Supreme Court Commission on Dispute Resolution.

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