Online Mediation

Mediating Tips for Mediators and Lawyers in the Land of Zoom
We're not in Kansas Anymore!

Remote mediation is a whole new world!

In a webinar held September 17, 2021, Harold Stephens and Cooper Shattuck explored the changes, both good and challenging, when mediating online. As experienced attorney-mediators, they shared information gained from conducting online mediations throughout the state. This video is appropriate for lawyers representing clients in mediations as well as those wanting to learn more about online dispute resolution.

Harold Stephens, Esq., Bradley Arant Boult Cummings LLP
Cooper Shattuck, Esq., Cooper Shattuck, LLC.


How to Get the Best Experience from Online Mediation

On September 17, 2020, we held a webinar, How to Get the Best Experience from Online Mediation. Many mediators and attorneys in our state had little experience with online dispute resolution prior to the COVID-19 lockdowns that began in March 2020. Overnight, online communication platforms became a preferred means of conducting meetings, hearings, depositions, and mediations.

A panel of experienced attorney-mediators shared information gained from conducting online mediations throughout the state. This program is appropriate for lawyers representing clients in mediations as well as those wanting to learn more about online dispute resolution.

Elizabeth McGlaughn, Esq., McGlaughn & McGlaughn, LLC
Allen Schreiber, Esq., Schreiber Dispute Resolution, P.C.
R. Boyd Miller, Esq., Cabaniss, Johnston, Gardner, Dumas & O'Neal

Online Mediation Offers an Option

The American Bar Association Dispute Resolution Section and Learn to Mediate On Line provided the following public service.  

The American Bar Association Dispute Resolution Section Educational Programming Committee set a priority to provide member benefit training for using online tools to provide dispute resolution services and helping you deal with the COVID-19 declared pandemic. The first program occurred on March 16, 2020. Susan Guthrie presented a FREE member benefit program via the Zoom platform on “Online Dispute Mediation and Coaching.” We are making the following materials from that training available for downloading:

    pdf Online Dispute Mediation - Presentation Slides (pdf)

    pdf Ten Essentials for Looking and Doing your Best in Video Conference Calls (pdf)

    M4A file (MPEG 4) Audio recording of the webinar, Susan Guthrie, Online Mediation and Coaching (audio file)


For those practitioners whose in-person mediations and meetings are being canceled and postponed due to concerns about the COVID-19 virus, ONLINE MEDIATION provides an easily implemented solution. By conducting mediations and hearings through an online video-conferencing platform, mediators and other neutrals can continue to conduct business as usual while maintaining the physical distance warranted under current conditions.

Attorney Susan Guthrie, who has a fully online mediation and coaching practice herself, presented a program of practical and easily implemented advice on the issues and considerations that practitioners must take into account when adding an online platform to their practice. Susan highlighted areas of concern and reviewed options for how to address them as well as how to select and implement the online platform, and best practices for conducting the mediation sessions.

Susan GuthrieJoin Susan Guthrie at a webinar on June 26, 2020
from Noon to 2:30pm

About Susan Guthrie

Susan Guthrie, nationally recognized as one of the Top Family Law and Mediation Attorneys in the country, has been helping individuals and families navigate separation and divorce for 30 years. As one of the leading experts in online mediation in the world, Susan works with and trains other professionals in the practical and ethical considerations of conducting their mediations online through her business Learn to Mediate Online™ ( which also provides trainings in marketing for professionals and other consulting services. Susan is honored to serve on the Executive Council of the American Bar Association’s (ABA) Section of Dispute Resolution as the Membership Officer and to be a Co-Chair of the Section’s Mediation Committee. Susan is the creator and host of the iTunes top podcast, The Divorce & Beyond Podcast ( and recently launched The Learn to Mediate Online Podcast ( for online mediation and dispute resolution professionals. Susan has recently been featured in media outlets such as CNBC, The Wall Street Journal, Forbes, Thrive Global, Eye on Chicago, WGN among others


Enjoy these videos?
There are links to more videos in the right column (or at the bottom of the page). Our YouTube channel points to other selected videos related to mediation, arbitration and negotiation that you should find interesting.

Go to Alabama ACDR's YouTube Channel.

   Additional Media

Private Judges

The Alabama Private Judge Act authorized the appointment of former or retired judges to serve as private judges in certain district and circuit court cases. - More -


Arbitration agreements, are often found in pre-printed consumer contracts. They require parties to the contract to resolve disputes in binding arbitration, rather than in court before a judge and/or jury. - More -


Mediation is a confidential, informal process during which an impartial third party, the mediator, assists disputing parties in reaching a mutually acceptable agreement regarding their dispute.

  • General Mediation offers a path to resolving many disputes. - More -
  • Family Mediation offers divorce and family mediation for parenting, divorce and post-divorce issues. - More -
  • Forclosure Prevention and Mortgage Modification Mediation offers specially-trained mediators to assist Alabama citizens with foreclosure and mortgage problems by mediating between the homeowner and the mortgage holder. - More -

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Alabama CDR is the state office of dispute resolution. At the Center, we work with the courts, the Alabama State Bar, state agencies, schools, community mediation initiatives, and businesses to promote early and peaceful resolution of disputes. We are the administrative arm of the Alabama Supreme Court Commission on Dispute Resolution.


Alabama Center for Dispute Resolution
(334) 356-3802